To our valued customers:

As we continue to prioritize the safety and wellbeing of our customers and associates and do our very best to meet customers’ shopping needs, we want to provide you with a few important updates regarding our store hours and Stop & Shop Delivery & Pickup.

All Stop & Shop store locations remain open and while we – like all retailers – are experiencing some shortages, we are doing everything possible to get products to our stores and to restock the shelves in every community. We greatly appreciate your patience and understanding as our teams continue to work hard to do so.

The following are some key updates we’d like you to know about:

Updated Store Hours

In order to allow more time for our associates to unload deliveries, stock shelves, and better serve you throughout the day, we are adjusting our hours to 7:30a.m.-8:00p.m. at most stores beginning Monday, March 16, until further notice. (There may be some exceptions. Please visit your local store location for details. New hours will also be posted on our website Monday.)

Pickup Services Temporarily Suspended

As a result of unprecedented demand as well as product shortages in some areas, we have temporarily suspended our online pickup service until further notice. Our store associates will instead focus on stocking product and other key priorities that will better meet the needs of all customers at this time. The service will be made available again once product availability increases.

Delays with Home Delivery

We recognize that online shoppers may be experiencing delays on our website as well as with our delivery times. This is again due to extremely high demand, and our teams are working incredibly hard to ensure the site is running smoothly so that you can continue to receive orders when you need them.

Stop & Shop is continuing to maintain high levels of hygiene and sanitation in its stores and online operations. We’re also taking additional measures during this time, which include wiping down checkout areas including the belts and pin pads with disinfectant even more frequently. We will continue to follow guidance from the CDC to help keep our customers and associates safe.

Our deepest thanks for continuing to support us, and we will continue to provide timely updates on our services and hours in the coming weeks.